Privacy Policy

Quick summary

We don't sell your data. Sunroom.AI does not sell, rent, or trade personal information.
Care, not surveillance. No cameras, no behavior scoring. Conversations are processed to provide companionship and family summaries — nothing else.
You control what's shared. Patients and family administrators decide which summaries are shared with whom.
HIPAA-aware design. We apply administrative, physical, and technical safeguards consistent with HIPAA principles for any protected health information we process.
Your rights. Depending on your jurisdiction, you may access, correct, or delete your data. Email privacy@otom.world.

Information we collect

Account information (name, email), voice and conversation data with Joy, mood and engagement signals derived from conversations, and basic device/usage telemetry. We collect only what's needed to provide the service.

How we use information

To power Joy's persistent memory graph, generate family-facing daily summaries, improve clinical-grade reliability, and maintain account security. We do not use patient data to train third-party advertising models.

How we share information

Only with the people the account holder has authorized — typically family administrators or designated clinicians. We use a small set of vetted infrastructure providers (cloud hosting, voice processing) under data-processing agreements.

Retention & deletion

You may request deletion at any time by emailing privacy@otom.world. We retain data only as long as needed to provide the service or meet legal obligations.

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