Terms of Service

Welcome

These Terms govern access to and use of Sunroom.AI, operated by Otom World LLC. By using the service you agree to these Terms.

What Sunroom is — and isn't

Sunroom.AI is a digital companion designed to support patients with mild cognitive impairment and Alzheimer's, and to give their families daily peace of mind. Sunroom.AI is not a medical device, and Joy is not a substitute for medical care. Always consult a qualified clinician for diagnosis, treatment, or emergencies.

Eligibility & accounts

Account holders must be 18+.
Patients with cognitive impairment may use Sunroom under the supervision of a family administrator or authorized caregiver.
Keep account credentials secure; you're responsible for activity on your account.

Acceptable use

Don't use Sunroom to harass, deceive, or harm others; don't attempt to reverse engineer or disrupt the service; don't impersonate clinicians or misrepresent the service's clinical scope.

Subscriptions & billing

Pricing for early-access families and care facilities is communicated at sign-up. You may cancel at any time; refunds are handled on a case-by-case basis.

Disclaimers & liability

The service is provided "as is." To the maximum extent allowed by law, Otom World LLC is not liable for indirect, incidental, or consequential damages. In an emergency, call your local emergency number — Joy is not designed for emergency response.

Changes & contact

We may update these Terms as the service evolves; meaningful changes will be communicated via email or in-product notice. Questions: legal@otom.world.